Pollution Incident Response Management Plan

Concrush Pty Ltd has prepared a Pollution Incident Response Management Plan (PIRMP) for their Teralba Recycling Facility.

This document will contain details of the actions that Concrush will undertake (if required) in the way pollution incidents are reported, managed and communicated to the general community.

These actions are the result of changes in the environmental requirements introduced by the Protection of the Environment Legislation Amendment Act 2011 and the Protection of the Environment Operations (General) Amendment (Pollution Incident Response Management Plan) Regulations 2012.

The aim of this document is to ensure there is:

  • comprehensive and timely communication about a pollution incident to Concrush staff, The Environmental Protection Authority, other relevant authorities and people outside the facility who may be affected by it.
  • mechanisms in place to control the risk of a pollution event at Concrush by identifying risks and developing pre-emptive actions to minimise these risks; and
  • a system in place identifying the people responsible for implementing our plan, ensuring that it is regularly tested for accuracy and suitability.

Under the Protection of the Environment Operations Act 1997 it is now required that all pollution incidents are reported to the EPA, NSW Health, Fire and Rescue NSW, SafeWork NSW and the Local Council when material harm to the environment is caused or threatened.

If the incident presents an immediate threat to human health or property “000” will be called first as Fire & Rescue NSW, the NSW Police and the NSW Ambulance Service are the first responders, and are responsible for controlling and containing incidents.

If the incident does not require the attendance of an Ambulance or the Fire Service, or once the “000” call has been made, the following authorities in the listed order should be contacted as per the regulations.

NSW Environment Protection Authority Environment line 13 15 55

NSW Health (02) 9391 9000

SafeWork NSW 13 10 50

Lake Macquarie City Council (02) 4921 0333

Fire & Rescue NSW “000”

A site emergency can develop from a number of different causes:  fire, earthquake, leakage of gas or chemical etc.  This document sets out the minimum standards in the approach to planning and management of emergency situations.  There will be a group of people employed who will take command on the declaration of an emergency on site.  They will facilitate safe and orderly implementation of emergency procedures within the site, including evacuation of occupants, pending the arrival of the fire brigade or other emergency services.

This PIRMP has been produced as a guide for use on the site and establishes the administrative structure and procedures for the handling of emergencies at the premises.  The procedures can only be a guide, as any emergency will have peculiarities that require some changes to suit the circumstances of that emergency.  However, the basic instructions for advising of an emergency and the conduct of authorised officers during an emergency will not vary.

During emergency situations or exercises, the responsible persons will have authority to issue instructions to evacuate all persons from the site and/or areas.  Such instructions are to be adhered to at all times by all employees and visitors.  These personnel shall be indemnified against civil liability resulting from practice or emergency evacuation of a site where personnel act in good faith and in the course of their duties.

Emergency Personnel


Evacuation Coordinator

David Cross

Deputy Evacuation Coordinator

Patrick Bradley

First Aid Officers

Patrick Bradley, Jeffrey Winter,
Dylan Horder, Joshua Hutchinson

All employees must be familiar with the relevant requirements of this procedure.

Emergency personnel must ensure that:

  • Training (including the induction of new staff) is organised and conducted.
  • Emergency evacuation plans are kept up to date.
  • A minimum of one evacuation drill per year is conducted on site, and the details are documented.

The Yard and Business Managers are responsible for:

  • Developing and maintaining this procedure and related documents.
  • Developing and conducting training sessions for all Concrush staff.
  • Providing the initial Emergency Evacuation Plans.
  • Advising the Managing Director of the implementation of this procedure.

Once the system is implemented:

The Yard and Business Managers are responsible for:

  • Monitoring the development of Evacuation Procedures.
  • Appointing Wardens and Deputy Wardens.
  • Organising a minimum of one evacuation drill annually.
  • Monitoring the implementation of this procedure, collecting information from evacuation drill feedback, and provide suggestions for improvements and updates for the Emergency Procedures Manual.
  1. Evacuation Procedure

    This procedure covers this site in case of an evacuation from an Emergency. The types of emergencies that could lead to an evacuation are:

                 a) Fire

                 b) Spill of a hazardous or dangerous good

                 c) Natural disasters – eg fire, floods, earthquakes, or major electrical, hail or other storms.

                 d) Neighbourhood emergency

                 e) Civil incident or serious traffic incident

                 f) Medical emergency

  1. When the “evacuation alarm” is sounded, all employees operating equipment must safely shut down the machine/equipment immediately if safe to do so. 
  2. Additionally, all personnel onsite are to assemble at the closest and most safe assembly point, which is located at the front entrance gate.  Evacuate to the assembly area.  DO NOT RUN.  The Evacuation Coordinator, and Area Wardens, will check all areas to ensure all personnel are accounted for. 
  3. Access to the assembly areas is displayed on the “Evacuation Plan”. 
  4. At this time, the Evacuation Coordinator will decide on the correct course of action.  The Emergency Services may be called, if required. 
  5. All employees and visitor on site will be accounted for. 
  6. The Evacuation Coordinator will discuss the situation, including any unaccounted personnel, with the Emergency Services.  Together, they will decide when it is safe to return to the site.  In the event of the Emergency Services not being present the Evacuation Coordinator, in consultation with the Business Manager and Managing Director, will decide when it is safe to return to the site. 
  7. Note:  Only attempt to extinguish a fire if safe to do so.  Ensure your own safety.  Report the fire ASAP to the Yard/Business Managers and then follow instructions.

2.   In the event of a Major Chemical Incident

The Concrush site has been specially designed with bunded areas to contain any spills onsite.  Any small spills are contained in the specific area and cleaned up with appropriate spill kits.

There are a number of ways a major chemical spill could occur:

a) Bund and tank rupture

b) Vandalism where containers are ruptured

c) Mobile machinery incident

d) Natural disaster

There are two types of major chemical spills to be included:

Onsite:  where all the spillage is controlled by the bund system

Offsite:  where the spillage flows offsite onto adjoining properties and/or river channels.

In the event of a major spillage, or contamination to personnel, the following procedure will be followed:

a) The area shall be evacuated at once.

b) Consult with the Yard Manager for the SDS of the spilled chemical, if applicable.

c) If flammable, spray a mist of water over the spill and organise one of the tankers to vacuum up the liquid.

d) If non-flammable and water based consult with the Yard Manager to which holding tank the liquid can be pumped.

e) The immediate emergency actions are as follows:

  • Treat any persons that may be contaminated by washing with large amounts of water and removing contaminated clothing.
  • Inform the Yard Manager.
  • Determine the identity of the substance(s) and obtain their Safety Data Sheets.

f) Isolate the affected area by erecting a temporary barricade or using caution tape to prevent other persons entering the area.

g) Do not attempt to decontaminate the area, leave this to the staff that have been trained to deal with the situation.

h) In the case of fire, every effort must be made to prevent undue spreading of contamination.  However, fire fighting must take precedence of the controls of contamination if safe to do so.

i) Normal work must not be resumed until the Yard Manager and Managing Director are satisfied that it is safe.

3.     In the event of a Major Fire

In the event of a fire onsite:

  1. Ensure your own safety.  Alert all other employees to the incident of the fire.
  2. If you are trained in the use of firefighting equipment i.e. fire extinguishers and the fire is less than 1 cubic metre, select the correct extinguisher for the type of fire and try to extinguish the fire if it is safe to do so.   If unable to do this, sound the evacuation siren or call the emergency services on “000”.
  3. Follow the evacuation procedure as listed previously.

4.    In the event of a Bushfire or other Major Natural Disaster

Natural disasters could include – fires, floods, earthquakes and hostile storms:  electrical, hail, and/or high wind.

  1. With this type of emergency, a partial or full evacuation could be required.
  2. With a fire, the emergency services must be advised ASAP.  Follow the procedure for “In the event of a major fire” but be aware that the main assembly point may be moved if required by the Evacuation Coordinator or external emergency services.
  3. With the other types of natural disasters, it is important to stay indoors away from falling debris, glass etc.
  4. After the disaster has passed, a site inspection must be undertaken by the Yard Manager and Managing Director to ascertain when it is safe to return to work.

5.    In the event of a Neighbourhood Emergency, Civil Disorder or Serious Traffic Incident

  1. In the event of a neighbourhood emergency and/or a serious traffic incident, the Yard Manager will assess the situation and decide on the correct and safest course of action for the site.
  2. With a Civil Disorder in the vicinity of the site, it is important that the Emergency Services are contacted ASAP.
  3. All employees are to attempt to restrict access to the site, stay calm, and minimize contact to avoid antagonizing the group.

6.    In the Event of a Serious Medical Emergency

  1. Assess the situation and ensure personnel are safe, if able to do so.
  2. Remain with the person, if possible, and send another person for the nearest First Aider and to contact Emergency Services.
  3. Do not move the person unless they are in a life threatening situation.
  4. One employee will be designated to meet the ambulance and guide them to the patient.
  5. Complete an incident investigation and complete any actions identified to prevent a reoccurrence, if applicable.

New Employee Induction

All personnel must be made aware of their work environment.

  1. Conduct a tour of the site to highlight activities in the work place, amenities, emergency and first aid equipment and emergency procedures and evacuation points.
  2. All Inductions and training conducted is recorded.

Major Incident Procedure

This procedure is for an incident in which the Regulatory Authorities will need to be contacted.

  1. Safety Requirements:

a) High visibility clothing, safety glasses, fork lift licence, PVC gloves, safety boots, sun hat & sunscreen lotion required when exposed to sun/extreme heat conditions.

b) Do not operate any machinery. 

Major Incident Occurrence

Emergency services to be contacted and present on site.

Regulatory Authorities to be contacted and present on site.

Fire, (various types of fire)

Major Chemical Spill of a dangerous/hazardous good involving evacuation

Major gas leak

Other natural disasters – e.g. floods, earthquake, or major electrical, hail or other storm damage.

Any material harm to the environment is caused or threatened.

Neighbourhood emergency

Civil incident or serious traffic incident

Medical Emergency 

Who to contact in the following order

Yard Manager

Business Manager


  1. When an incident occurs an employee will contact one of the people listed above in order.
  2. If unable to contact the first person continue down the list, leaving messages on their phones.
  3. It is important to follow the instructions from the contacted person, and the Regulatory Authority.

Notification Protocol for Regulatory Authorities

The Regulatory Authorities are to be contacted immediately, when a pollution incident occurs.

A pollution incident is defined as:

“When material harm to the environment is caused or threatened and when the clean up value will be more than $10,000.

Emergency Services Phone “000” anytime

The EPA Environment Line Phone 13 15 55 anytime

NSW Health Phone (02) 9391 9000

SafeWork NSW Phone 13 10 50

Lake Macquarie City Council Phone (02) 1921 333

John Hunter Hospital Phone (02) 4921 3000

Concrush White
Monday to Thursday open from 7:00am – 4:45pm
Friday and Saturday open from 7:00am – 3:45pm